SightCall Visual Support
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SightCall is an enterprise-grade video cloud platform helping service leaders improve outcomes without deploying unnecessary support to the field. We blend the digital and physical worlds into a real-time collaborative environment that empowers clients & technicians, reduces spend and improves the customer experience.
Benefits
- Become Customer Centric. A great customer experience minimizes friction, maximizes efficiency & maintains a human element. We allow you to put customer's needs first, empowering them to self-install & troubleshoot according to their own terms & schedule.
- Digitize Your Workforce. Put your employees at the center of your digital transformation. Improve peer-to-peer collaboration, retain institutional knowledge & differentiate your offering with a platform merging seamlessly into your existing business proccesses
- Fortify Your Technical Expertise. SightCall empowers technicians and ensures that they are no longer alone in the field. With one click, any technician can become an instant expert and receive valuable remote visual assistance, AR instructions and AI insights.
Features
Digital Flows
We take service to the next level with Digital Process Automation solution that can digitize any manual process to improve efficiency & reduce manual error. Transform how you deliver services to customers with a flexible and integrated solution!
Platform
A cloud-based constellation of globally distributed real-time platform nodes linked via high bandwidth connections. We control, manage and operate our network, giving us the freedom to continually evolve and set the standard for visual assistance.
AI Visual Assistance
SightCall AI helps field service organizations enhance workforce skills and increase technician efficiency. We apply deep learning computer vision to assist in field maintenance by identifying your products, diagnosing the problem and proposing solutions.
Web-Based Support with No App
Powerful visual assistance platform empowers remote experts to provide live video guidance within a web browser. Reduce the friction of delivering support by eliminating the need to install an app. Remote technicians & clients can interact with no mobile app.
Seamless Integrations
Remote visual assistance tightly integrated with your systems: Salesforce, Microsoft Dynamics & Teams, SAP, Odigo, and also including your internal tools.
AR (Augmented Reality)
Place AR digital anchors and work instructions onto real world objects to provide expert guidance, take remote measurements and more.
Media
Introduction to SightCall's Augmented Reality Remote Assistance Platform
Enterprise-grade AR remote assistance platform helping service leaders improve results without deploying unnecessary support in the field. We combine the digital and physical worlds in a real-time collaborative environments! https://sightcall.com/
SightCall Augmented Reality Remote Support Platform Top Features
We blend the digital and physical worlds into a real-time collaborative environment that empowers technicians, reduces spend and improves the customer experience. Learn how SightCall’s feature set can be used to with customer service & field support